Don't panic!

Got a question? We always have the answer!

Technical Support

For any questions concerning the technical correctness of your APPLIO software, contact our webmasters only by email at: support.usa@applio.fr

Video Tutorials

Learn how to manage your app by watching our video tutorials

Frequently Asked Questions

Don’t waste time! Check to make sure your question has not already been asked on the FAQ below:

What are the available download platforms?

Apple’s App Store and Android’s Google Play. Please contact us for additional platforms (BlackBerry OS, WindowsPhone etc …).

In which countries is my application accessible?

Dans le monde entier ! Sauf choix de votre part, ou réglementation exceptionnelle des systèmes d’exploitations mobiles, votre appli est disponible pour tous à travers les galaxies !

How can I promote my application?

Do not hesitate to communicate with your customers about your app, especially with your QR code (editable in your customer area). Then, let us reference your app on the web!

How can I benefit from Applio's marketing advice?

By email, using the contact form above, or by phone via a dedicated line with an advisor.

How can I make sales online?

By activating this option on your customer area! All currencies are available and the majority of payment cards are authorized via PayPal.

Do you receive commission on transactions?

No way! Our job is the creation of the application, we do not derive any income from the benefits generated by it, and this will not change!

Do I have to pay for push notifications?

No! Our push notification system is free and unlimited, regardless of platform and frequency!

Do I have to go through your support to manage my application?

Absolutely not! In order to make the management of the application as simple as possible, we grant you full access to the client ara. However, we remain at your disposal to answer all your questions.

On which platforms can I use the back office?

From a computer, smartphone or tablet … MyApplio is optimized everywhere!

If I cannot connect to my client area?

Pas de panique ! Premièrement, vérifiez que votre mot de passe est correct, ou sollicitez-en un de nouveau. Assurez vous aussi qu’aucune mise à jour de notre système est en cours. Si le problème persiste, contactez nous au plus vite via notre support technique.